List of active policies

This website is owned and operated by IRC. The information on this website is for general and educational purposes only. IRC grants permission to registered users to login at the training portal and to download and copy the information, documents and materials from the training portal for the user’s personal, non-commercial use, without any right to resell or redistribute them or to compile or create derivative works there from. For any other than personal use IRC has to give prior written permission, and full citation to the source has to be given. All rights reserved.

IRC is committed to upholding all legislative requirements in regards to data protection and privacy. This statement will outline our privacy practices in association with this website. If you do not agree with or you are not comfortable with any aspect of the Privacy and Cookie Statement, your only remedy is to discontinue the use of this website.

Personal information we may collect

IRC may collect personal information which we receive when you:

• Register for an online training course.
• By visiting this website.
• By contacting us through e-mail.

When registering for an online course

When you choose to follow a specific free online training course on this website. For you to be able to sign in, we may ask you to provide us with certain personally identifiable information. We may collect the following types of information:

• First Name
• Surname
• Email address
• Job title
• Company
• Work Address
• Work City
• Country
• Work Postal Code

How will we use your data?

• Your learner data (first/last name and email) will be stored on IRC’s Learner Management System (LMS) to enable you to access the online learning service, complete courses, answer questionnaires, access resources, record learning progress and download personalised certificates.
• To notify you about changes to our service and trainings.

You will have three months to complete the online training course. After 1 year, access to the courses and training service will no longer be available and we will:

• Permanently delete your account, personal information, your learner data, your training history and certificates from the LMS.
• Retain your key contact details on the internal CRM system.

When visiting this training website

When you look at this website, our server makes a record of your visit and logs the following information:

• Your IP-address.
• Time and date of your visit.
• Pages accessed and courses viewed.

The data listed above is collected for the following purposes:

• As part of our efforts to keep our website safe and secure.
• Track your activity on our training platform.
• Your journey through our training platform, including your progress when following one of the online courses.

No attempt will be made to identify users or their browsing activities, except in the unlikely event that a law enforcement (or other government) agency exercises a legal authority to inspect ISP logs (e.g., by warrant, subpoena or notice to produce).

Cookies

This web site use "cookies". A cookie is a small file of letters and numbers that we place on your computer or mobile device if you agree. These cookies allow us to distinguish you from other users of our website, which helps us to provide you with a good experience when you browse our website and also allow us to improve our website.

Cookies may be set either by this website ("first party cookies"), or by a third party website ("third party cookies"). They are used to remember information between successive requests for a webpage. This site uses cookies only to facilitate browsing the website and to analyse the usage of the website. Two cookies are used by this site:

• The essential one is the session cookie, called MoodleSession. You must allow this cookie into your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server).

Third party cookies

We may use Google Analytics software to collect information about how you use this website. We do this to help make sure the site is meeting the needs of its users and to help us keep making improvements.

Google Analytics stores information about:

• The pages you visit - how long you spend on each page.
• How you got to the site.
• What you click on while you’re visiting the site.

We don’t allow Google to use or share our analytics data.

Please note that, where we embed content from third-party sites such as YouTube, Vimeo, etc. you may also have cookies from these third-party websites installed on your device. We do not control these cookies and you should check the privacy policy of the relevant website for more information.

Blocking or deleting cookies

The majority of web browsers (Firefox, Internet Explorer, Google Chrome, Opera, Safari etc.) will allow you to block / delete cookies from your device via your browser settings. We suggest consulting the Help section of your browser or taking a look at the allaboutcookies.org website which offers guidance for all modern browsers.

Mobile phone users may have to refer to their handset manual.

Access to your personal information

When registered for a course you will be provided with a username and password, which can be used to access and make any changes to your personal information. You will have the opportunity to Opt-Out of the registered course at any time. 

We encourage you to promptly update your personal information when it changes.

You can always contact us to correct, update or delete your personal information at any time by e-mailing us at the below e-mail address or clicking the link (contact data protection officer) within your account. Please include your name, address and email address when you contact us as this helps us to ensure that we accept amendments only from the correct person.

Contact information:

IRC
Bezuidenhoutseweg 2
2594 AV The Hague
The Netherlands

Email: training@ircwash.org

Third party access

We do not, and will never share your personal information with any third parties without your consent. We may however disclose your personal information with the following third parties to meet our organizational requirements:

• Third party service providers and partners who provide data processing services to us (for example, to support the registration of new students).
• Any law enforcement agency, court, regulator, government authority where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights.

Links to other websites

You might find links to third party websites on this website or within the documentation we provide. However, you should note that we do not have any control over these other websites. Once you have used any of these links to leave our site, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.

Security

To improve security of personal information, we have secured this website with the HTTPS protocol (Hypertext Transfer Protocol Secure), a standard Web communication protocol that encrypts and decrypts a message for online transmission.

You should be aware that the internet is an insecure medium and users should be aware that there are inherent risks transmitting information across the internet. Information submitted unencrypted via email or web forms may be at risk of being intercepted, read or modified.

Where a password is required to access certain areas of our learning management system, you are responsible for keeping your password secure and confidential. Please do not share or disclose your password to any other person.

Retention of personal information

We will retain your personal information as needed to fulfill the purposes for which it was collected. We will retain and use your personal information as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, and enforce our agreements.

Children’s online privacy

IRC courses and services are not directed to children and IRC does not knowingly collect online personal information from children under the age of 16. If you are a parent or guardian of a minor under the age of 16 and believe that he or she has disclosed personal information to us, please contact us.

Updates to this privacy statement

IRC will occasionally update this privacy statement to reflect organization and customer feedback. IRC encourages you to periodically review this statement to be informed of how IRC is protecting your information.

General

Delay or failure on our part in enforcing any of our rights shall not constitute a waiver by us of our rights and remedies. If any part of this Privacy Statement is held to be invalid or unenforceable, the validity or enforceability of the remainder will not be affected.